Frequently Asked Questions


	Top 10 Questions


	General


	Service


	Billing


	Equipment

Question:
Is there a lot of equipment involved?

Answer:
No. LifeStation medical alert is a very simple system that consists of your help button and emergency console.
Question:
How long does the help button battery last?

Answer:
The long life lithium battery will typically last up to 4 years with normal operation.
Question:
What system repair/replacement service is provided with the LifeStation medical alert system?

Answer:
Your LifeStation system comes with a system repair/replacement service for as long as you stay with us. We will replace all parts at no charge to you as long as your system is used as intended.
Question:
Will my help button break if I drop it?

Answer:
No - your help button is extremely durable and can withstand a normal fall.

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