LifeStation is a “FIVE DIAMOND” Monitoring Center
The CSAA's “Five Diamond 100% Operator Certified Central Station” designation is granted to those central stations who:
  • Have 100% of its central station operators certified by the CSAA Central Station Operator Level I Online course,
  • Further pledge to continue all future certifications through the CSAA, and
  • Are CSAA members in good standing

Companies achieving and maintaining their ‘Five Diamond’ Certification are committed to serving the public and the authorities having jurisdiction through the professional development and standardization of training for all their central station operators.

This certification, and its annual renewal, demonstrate a commitment of the Five Diamond Central Station to the continual upgrade in the performance levels of the central station operators who are the first line of defense in private sector emergency response.