“I called several other services and overwhelmingly chose LifeStation”When I first called LifeStation I actually talked to a live person, not a recording. I can’t recall his name but he was very nice and helpful explaining everything. I called several other (medical alert systems) services and overwhelmingly chose LifeStation.
After receiving the unit, they were very helpful setting it up. Luckily, we have not had to use it but my mom who is 86 wears it on her wrist all the time.
“The job could not have been done better!!!”My father fell and suffered a severe gash to his head that was bleeding badly because of the blood thinner he was on. Our instructions were a bit complicated but they were followed completely. The operator ascertained my Dad was conscious and stayed on the line with him until the medics arrived.
My Dad lived in a gated community. The gate was called after 911 and a member of the community came to stay with my Dad. All the while your operator offered words of comfort and reassurance telling him police had been dispatched. The police arrived and the operator remained on the line until the medics got there and the hospital of choice was communicated.
I had left five different ways to reach me and a message was left on four numbers until they reached me on the last number. The operator was informative and clear. The job could not have been done better!!!
Newtown Square, PA
“…it has been a real pleasure”The entire experience from the start was simple, easy and great. Anytime we have any contact with “LifeStation” employees, it has been a real pleasure.
“My mother fell and was rescued on the 4th day. After this we purchased LifeStation.”My mother fell and was rescued on the 4th day. After this we purchased LifeStation. Since then she has used assistance from LifeStation on a couple of instances with excellent results. She lives alone and 100 miles from me. I feel much better knowing she can get help when needed.
“Your service is wonderful — please don’t ever change.”Today I accidentally caused the button to be pushed thereby hearing the call “Emergency” three times before I was able to get to the station and clear the call. There was an immediate request about whether or not I was having an emergency…I was so impressed by the rapid response and feel much, much better about living alone. And I loved talking to a real person whenever I needed to make a call during the setup process.
Your service is wonderful — please don’t ever change.
Fergus Falls, MN
“Without a LifeStation system she would have laid there, for she lives alone…”We had LifeStation for my mother for over 1 year until April of 2007 we did not need to use. She pressed neck pendant twice in one week, one for a fall. Without a LifeStation system she would have laid there, for she lives alone and I had just spoke with her approx 30 min. before the fall. This definitely is one item that has allowed her to live alone, with her independence.
I’m so grateful she has LifeStation, reassures me that help is a quick response if required.
Mt. Joy, PA
“The LifeStation helps me sleep better at night…”I ordered the LifeStation because my mother lives alone. She has many friends and family that are with her or in contact with her during the day but my concern is for her during the night as I am afraid she will fall. The LifeStation helps me sleep better at night knowing that help is just a push button away.
“Your product is worth its weight in GOLD!”I purchased this product for my 89 year old mother who had a minor slip in January 2007. That day it took her 45 minutes to reach the phone to call for an ambulance. On April 12, 2007, she took a bad fall in her bathroom. When she came to, she used her LifeStation and was on her way to the hospital in just minutes. Your product is worth its weight in GOLD! Thank You.
“Excellent…”Excellent! We have had one occasion to press emergency (alert necklace). The ambulance was called. Contact person was called and operator stayed on line and reassured us everyone was coming.
“…your Care Specialist was polite, answered my questions completely and I felt relieved that my father could get the help he needed quickly.”My father became a widower recently and I live 45 minutes away. Out of the 3 companies I researched, yours was in detail, the services, your equipment was easily seen by my father (nice size pendant and large red button on monitor). When ordering, your Care Specialist was polite, answered my questions completely and I felt relieved that my father could get the help he needed quickly. Nothing is as important, as to have your family protected. This is a great burden, to make sure my dad will be fine living on his own as he want to be independent. Thank You!
“…a great relief to know it worked even from there.”My mom, who’s in her 80s, had recently driven herself home from an outing and as she was getting out of her car her legs became weak and she went down to the ground. She pressed her LifeStation button on her necklace and a few minutes later help arrived. The carport is several feet away from the house so it was a great relief to know it worked even from there. What peace of mind!
“Thank you for caring!”My husband and I got this for my mother. You all are great! When I test her system the people are always very nice and accommodating. Thank you for caring!
Tina Jo and Ken F.
“Since I have LifeStation I am no longer afraid.”I am alone. Since I have LifeStation I am no longer afraid. It’s worth the money just for that reason alone. I have not had to use it though.
The necklace button was pushed by accident one time and the Care Specialist responded right away. I said I was sorry and he said “Oh don’t be. It is OK. But are you alright?”
“I live alone and was having a hard time adjusting to that.”My LifeStation was a gift from my daughter. I live alone and was having a hard time adjusting to that. I was nervous at night. Now, with the LifeStation it is like having someone else in the house and I have confidence in the service.
I haven’t had an emergency but I check in on it once a month. I hope I never need it and hope I never have to do without it.
“…you notified my family and they were able to come and help me off the floor.”I have pushed the button x2 (twice) and you notified my family and they were able to come and help me off the floor. I was bruised with a skin tear but needed no other medical attention. I like that you allow us to call family before EMS and that if no family can be reached as a last will call EMS if needed.
“I am very satisfied with your product and service.”When my mother (who lives alone) was coming home from the hospital I ordered LifeStation and it arrived two days later. Setup was very easy, she calls about once a month to test the system and the person at the other end is always very helpful and friendly.
I can only assume they would be just as helpful in an emergency. I am very satisfied with your product and service.
Grove City, PA
“Thank God I found LifeStation.”When I called the 800 # response was quick unlike (Other Provider) which did not only failed to return my call but sent me a worthless brochure which did not answer my most compelling question.
Thank God I found LifeStation. My parents are 78 and 79 but living alone in their home. This system gives me peace of mind when I can’t get to them in Mobile, AL.
“My mother is very pleased with your call center specialists…”My mother is very pleased with your call center specialists. It makes her feel very secure knowing that the pendant button really DOES WORK and a person who “seems to know her” answers her call. Thanks!
“…within 15 minutes help was at her door.”We had the opportunity to see LifeStation in action when my mother in law fell and broke her hip. She forgot she was wearing the bracelet and called our home – one hour away. We reminded her to push the LifeStation button and within 15 minutes help was at her door. We were very appreciative.
“When he did not answer, EMS was called and he was in the hospital in 10 minutes.”I took this service for my Dad who is 95 and lives alone. Everyone I spoke to or tested with was helpful and friendly. Several weeks after the service was installed my Dad had a TIA and was unable to get to the phone. He pushed his alert button and received a call immediately. When he did not answer, EMS was called and he was in the hospital in 10 minutes.
Thank you for your prompt response!!!
“Yes I would and have recommended your service to many friends of my mother.”The service I received when I inquired about your service for my 90 year old mother.
1. You spoke very clear English (Based in the US)
2. Very polite and helpful.
3. The price is right.
4. Yes I would and have recommended your service to many friends of my mother. Although one friend is with (Other Provider). Pays $60.00 per month. Had to pay $350.00 equipment fee and is locked into a contract.
So Thank you for your wonderful product.
Jo Ann L.
“I feel very safe with this product.”I’ve not had to use your service. Thank goodness! However, I have punched the button in error and some one comes right on. I feel very safe with this product.
“LifeStation was activated by her and response was immediate.”Only had to use 1x in first 4 months.
My mother fell down and couldn’t get up. LifeStation was activated by her and response was immediate. Neighbors contacted as designed and they came right away helped her up. Great system and it works!
Both mom and I both feel safer and more confident.
“We both have nothing but praise for life support’s excellent employees and service.”I got a LifeStation, also, for my sister, who lives near me and is in a wheel chair. She had to use it for emergencies a few times with no problem and dealing with professional and caring people with life support. I live alone, am 64 years old and use mine as an “insurance policy”.
We both have nothing but praise for life support’s excellent employees and service. Thank You.
White Settlement, TX
“…my mom probably would have died without your service.”It sounds dramatic, but my mom probably would have died without your service.
Fort Worth, TX
“I’ve told many friends of your service. I feel much better when my mother is alone.”Totally satisfied. Easy to set up. Nice people on the other end. The one time my mother needed help – she pushed the pendant and everything worked just as it was supposed to. Your monitors have also been very nice when the button has been pressed by accident. I’ve told many friends of your service. I feel much better when my mother is alone.
Grosse Pointe Woods, MI
“Easy to set up. Easy to use.”Easy to set up. Easy to use. And most importantly, worked like it was supposed to on two separate occasions that we have had to use it!
“I truly feel at ease knowing you are there when, or if, I need you.”I have not yet needed help. However, recently when one of my great-grandchildren punched the button, your specialist was immediately responding. She made sure I was all right, and graciously accepted my apology for the incident.
I was really impressed by her concern for my well-being and at how quickly she responded. I truly feel at ease knowing you are there when, or if, I need you. Thank you.
“…it’s a great peace of mind when I am not at home.”Wife fell backwards in kitchen. She was knocked out and hit the button and a voice came on at once. Ambulance came took to emergency room. She was just bruised.
She fell 3 more times since we have the service and it’s a great peace of mind when I am not at home.
New Castle, PA
“Pressed it and quickly there appeared an ambulance that took me to the hospital.”Had another problem about 3-4 weeks Ago. Almost passed out in car (parked). Thought it was due to my diabetes. Got home and in garage – had another spell and couldn’t get out of car. Waited a bit and got out of car, but could get no farther than back seat of car. Opened door and sat down. Had LifeStation around neck. Pressed it and quickly there appeared an ambulance that took me to the hospital. Thanks a lot!! Was not diabetes – reaction to two medications I have been on.
“I applaud you for your swift and caring response.”You are an excellent service! Your staff is professional, clear spoken and calm. My mom has needed help at least four times since contracting with LifeStation and I applaud you for your swift and caring response.
“Your employees are excellent and caring it comes through in their voices!”Your service has been excellent from start up through the times my mother (Elizabeth) needed emergency help and even the times she pressed the button by mistake. Your employees are excellent and caring it comes through in their voices!