Archive for the ‘lifestation tips’ Category

LifeStation is Here to Help

Wednesday, August 8th, 2012

LifeStation recently got a post on our Facebook page from Michael S., a caregiver who purchased the system for his dad. Michael mentioned that his dad was hesitant to push the button when he needed help. This is not the first time that we have heard this from a caregiver.

When the LifeStation monitoring center receives an emergency signal, often the person on the other side apologizes for pushing their medical alarm button. No one should EVER apologize for pushing their help button.

There does not have to be a dire emergency for users to push their buttons. In fact, LifeStation encourages our customers to push their button every month just to ensure that everything is working properly. If users are unsure what to do, they should push their buttons.

Feeling dizzy or light headed? Sit down, and push the button.
Having trouble catching your breath? Again, sit down and push the button.
Slip and fall but don’t know if you’re seriously injured? Push the button.

Some people believe that pushing their emergency help button will automatically result in EMS coming to your house with sirens blaring. However, this isn’t the case.

When you push your help button, LifeStation Care Specialists will assess the situation, and then take appropriate action. Let them help you decide if you want them to call your friends, neighbors or loved ones. If the need arises they will call EMS to make sure that you have everything you need.

In all instances you are better off pushing your help button and letting the LifeStation Care Specialists do their jobs, even if it is just to offer a reassuring word.


LifeStation Tip: Take your medical alert system with you when you travel

Friday, November 19th, 2010

Are you going away for the Thanksgiving holiday? Bring your LifeStation Help Button and console with you so you can enjoy the same peace of mind that you have at home, knowing that aid is just a button press away. (Make sure to pack up your power plug and phone cord as well.) When you get to your destination, call LifeStation Customer Support at 877.833.2020 to let us know your temporary address and phone number.

Risk factors for falls

Monday, September 13th, 2010

Several news outlets recently reported on a new study in the Journal of the American Geriatrics Society that studied the risk factors for falling among seniors. Approximately 40% of people aged 65 or older fall each year. Whereas most studies just look at falls indoors, this report looked at falls that occur both inside and outside of your home.

Here’s a brief summary of the study’s findings:

  • Risk factors for indoor falls included being female, older age, inactive lifestyle, disability, having lower cognitive function, taking more medications, and overall poorer health.
  • Risk factors for outdoor falls included being male, being younger and more physically active, having more education, and having average or better-than-average health.
  • Among all the falls that were recorded, 9.5% resulted in serious injury, including 10.2% of indoor falls and 9% of outdoor falls.
  • The majority of outdoor falls occurred on hard concrete surfaces, including sidewalks, streets, curbs, outdoors stairs, and parking lots.
  • Fourteen percent of outdoor falls occurred in yards or gardens.

From this list, it’s clear that we’re all at some risk of falling: you’re either male or female, younger or older, active or inactive, healthy or not. The key is to make sure that when you fall, you can get help as quickly as possible.

LifeStation’s medical alert system works inside and around your house. As soon as you press the LifeStation button, our monitoring center is notified. If we are unable to communicate with you, we’ll immediately put your personalized emergency plan into action.

To ensure that help is available if you fall, always wear your help button when you’re at home. Also consider installing inexpensive bathroom and hallway buttons around your home.

LifeStation Tip: Update Your Emergency Contact List

Friday, September 10th, 2010

Is your emergency contact list up to date? The list contains the phone numbers of the people whom you would like LifeStation’s Care Specialists to contact in case of an emergency. In addition to EMS, the list will include family members, neighbors and friends who you want notified. Has someone moved recently and changed their number? Did they recently get a new cell phone number?

To review your list and make updates, call LifeStation Customer Support at (877) 833-2020. We’re always ready to help.

LifeStation Tip: You Can Take It With You

Wednesday, September 1st, 2010

Going away for the Labor Day holiday weekend? Take your LifeStation Help Button and console with you so you can enjoy the same peace of mind that you have at home, knowing that aid is just a button press away. (Make sure to also pack up your power plug and phone cord.) When you get to your destination, call LifeStation Customer Support at 877-833-2020 to let us know your new address and phone number.

LifeStation Tip: Test Your Console

Friday, August 27th, 2010

Don’t wait until a real emergency to find out that someone accidentally disconnected your LifeStation’s power or telephone cord. Test your LifeStation console each month by pressing your help button. When the LifeStation Care Specialist responds, just tell her that you’re testing your system.