LiveLink Dispatch™ by LifeStation is a groundbreaking AI-enabled platform built in partnership with public safety that delivers rich member health data, reduces miscommunication, and arms first responders with critical information.

LiveLink Dispatch improves outcomes by eliminating the phone-based process of communicating with 911 centers and replaces it with a seamless, data-rich digital connection that gets ambulances to members more than two minutes faster. That margin can mean the difference between life and death in a cardiac event, stroke, or serious fall.

The Problem It Solves

Until now, the emergency response process relied on a monitoring center agent calling the 911 center to convey critical information, such as a member’s address, health history, and the type of emergency. That process introduced real risks: misheard information, transcription errors, hold times, and lost minutes that can determine outcomes in life-threatening situations.

LiveLink Dispatch eliminates that. The critical information is digitally transmitted from LifeStation’s monitoring center directly to the 911 dispatcher in less than eleven seconds.

Cómo funciona

Why LiveLink Dispatch Matters

Two minutes faster:

LiveLink Dispatch reduces average emergency response times by more than two minutes – a difference that can be life-saving.

Rich health data delivered instantly:

Emergency responders receive pre-verified member location details, critical health profile information, known medical conditions, and incident details directly.

Built in collaboration with public safety:

LiveLink Dispatch was developed in close collaboration with the public safety community and is grounded in recognized industry standards.

Proven in the field since 2011:

LiveLink Dispatch is built on technology that has been live and field-tested in 911 centers for more than 15 years, making it one of the most established and widely adopted standards in the industry.

Together, they create a faster, smarter, and more reliable emergency response when it matters most.

Interested in Learning More?

Complete the form below to discuss how LiveLink Dispatch can deliver better emergency outcomes for your members.