Many of our devices are designed for comfort and discretion (especially the Sidekick Mobile and Pearl mobile alert devices). We’ll work with you to find the best option and help encourage your loved one to adopt this important safety tool.

Yes. LifeStation’s devices are compatible with hearing aids and don’t interfere with their function. Many users wear both comfortably during everyday use, including during test calls. The speaker volume is adjustable, and the system includes a microphone sensitive enough to pick up responses even when the device is worn at the chest or clipped at the waist.

Fall detection is calibrated to detect patterns consistent with a real fall, not everyday movements like sitting or bending. The system may initiate a test if it senses a hard impact, but trained operators verify the situation quickly and discreetly. This reduces the chance of an unnecessary emergency response while maintaining readiness.

Battery life varies by model, but most on the go systems last between 3–5 days per charge. At-home units plug into power but include backup batteries that last 24–32 hours in a power outage. Users receive a low battery alert and can test the system at any time. Battery strength is one of the key reasons LifeStation consistently ranks among the most affordable medical alert systems that don’t compromise safety.

Yes. LifeStation offers a 30-day money-back guarantee, giving users time to test the equipment, confirm device comfort, and verify performance in real-world settings. This trial period applies to both mobile and in-home systems.

LifeStation’s medical alert systems operate independently from home systems like smoke alarms. However, the device can still be activated manually in any emergency, and operators can dispatch help regardless of the cause. For families focused on medical response, the system remains reliable regardless of environmental triggers.

LifeStation includes features like fall detection readiness, location tracking, and trained operator support, at a monthly cost that competes with the most affordable medical alert systems. There are no bundled service fees or unexpected charges. Families can choose equipment based on need, and long-term contracts are never required.