After contacting EMS, a LifeStation
Care Specialist calls Mrs. Silver's neighbor.

LifeStation Care Specialist

Robert from LifeStation
Mrs. Lenson, this is LifeStation, your neighbor Mrs. Silver's medical alert company. She is having some chest pain and dizziness. The ambulance is on its way. Would you please go and stay with her until they arrive?

Young woman on phone

Mrs. Lenson (Mrs. Silver's neighbor)
Yes, absolutely. I'm on my way. I have her house key.

NEXT: Reassurance